I typically book on Fridays, Saturdays, and Sundays. If you are looking for a different day of the week, please contact me.

I can book out about 72 hours before an appointment. If you need booking sooner, contact me.

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I am based out of Central Massachusetts. I service out about an hour from Worcester, but I head to Boston, Nashua, and Providence frequently. If in doubt, or the app won’t let you book and you aren’t sure why, please contact me.

Go to the booking page for pricing.

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If your piano has gone several years without service, it has almost certainly dropped significantly below standard concert pitch (A440). When this happens, bringing the piano back to where it should be requires a specialized two-stage process: a pitch adjustment (pitch raise) followed immediately by a fine tuning.

This comprehensive appointment typically takes up to three hours. For pianos that have dropped drastically or haven’t been serviced in a decade or more, a second visit scheduled a few months later may be necessary to achieve lasting tuning stability.

Over years of seasonal humidity swings, the strings of a piano stretch and relax, causing the total tension to decrease substantially. When a technician begins cranking all 220+ strings back up to standard pitch, we are suddenly adding hundreds to thousands of pounds of pressure back onto the soundboard. Using specialized calculations, the technician makes a rapid first pass across all 88 keys to pull the strings slightly above pitch, anticipating how much the soundboard will compress as the rest of the piano is brought up to tension. As that pressure is restored, the soundboard flexes downward under the increased load. If a technician were to simply tune note-by-note from bottom to top, the soundboard would shift continuously along the way—meaning the notes tuned at the beginning would already be pulled flat by the time the technician reaches the end.

It depends on how recently your piano was last tuned. A tuning takes about two (2) hours. A pitch raise takes an additional 30 minutes to an hour. Sometimes a second visit is needed. I can assess the condition of your piano and let you know how long I think it will take.

Piano wire has a physical memory, and wood reacts gradually to load changes. When a piano undergoes a large jump in tension:

• Steel strings stretch over the days and weeks following a major pitch raise, settling slightly flat.

• The wooden soundboard and bridges take time to fully settle under the restored 18+ tons of continuous pressure.

• On older or delicate instruments, bringing the pitch up gradually over two appointments reduces the risk of breaking older, brittle strings.

If your piano required a substantial pitch correction, a follow-up fine tuning within 2 to 6 months allows a technician to lock in the tuning now that the structure has stabilized. From that point forward, keeping the piano on a regular schedule (typically once or twice a year) will prevent the need for future pitch adjustments.

Manufacturers will tell you every six months to a year. The longer you wait, the longer the tuning will take. Keeping your piano in optimal conditions for a piano will extend the duration of your tuning!

Clear the piano completely and provide physical access. Provide some light, but I also bring a headlamp just in case I need it. Ensure there is room enough in the front and sides to access the actions. Keep a stool or chair at the piano. Minimize ambient noise. Secure pets - although I love your pets, we may distract each other! Maintain normal room temperature.

Of course you can! I will check your frame and strings to make sure the tuning is worth it for you, but stuff like missing keytops, stuck keys, water stains on the finish - no judgment. I grew up learning on a piano that had chips out of every single white key. (My brother took a hammer to them in 1979. What are you going to do?)

Contact me with your question. There are so many situations with various solutions depending upon the brand, style, and age of piano!